Manuscript Under Review
The Paradox of Abundance: How Enhanced Drug Availability Affects Consumer Adherence (with Chuhan Liu, Jian Ni, Haizhong Wang)
Exploring Patient-Provider Dynamics: A Meta-Analysis of Value Co-Creation and Adherence in Healthcare (with Jan F. Klein, Tomas Falk, Sanna Sundqvist, Petra Paasonen)
Mental Disorder Anthropomorphism Enhances Service Utilization and Treatment Adherence (with Shoujiang Zhou)
The Power of Dialectical Thinking: Improving Consumer Health Adherence through Enhanced Information Diagnosticity (with Manqiong Shen, Amy Song)
The More, the Worse? Exploring the Negative Influence of Robot Replicates on Human-Robot Rapport (with Jingya Huang)
Journal Publications
Good deeds deserve good outcomes: Leveraging generative artificial intelligence to reduce tourists’ avoidance of ethical brands embracing stigmatized groups (with Linxiang Lv, Yongheng Liang, Siyun Chen, Gus Guanrong Liu)
Think like a robot: How interactions with humanoid service robots affect consumers’ decision strategies (with Jingya Huang)
Analysis of consumer medication adherence: Based on two-stage theoretical model (with Manqiong Shen, Haizhong Wang)
Does dignity matter? A study of donors’ behavior (with Aftab Rahim, Haizhong Wang, and Sher Khan)
Working Papers
Heterogeneity or Homogeneity? The Effect of Artificial Intelligence Integration Structures on Consumers’ Service Valuation (Solo author)
Hospital Platform Digitalization and Offline Patient Outcomes (Solo author)
Algorithmic Fairness and Consumer Trust in Service Setting: A Meta-analysis (Solo author)